Riviera Telephone Company, Inc. is committed to bringing its customers quality telecommunications services at affordable rates throughout its service territory. Basic local services are offered at the following monthly rates:

Single Party Residence$17.65*
Single Party Business$17.65*
Emergency 911 Service Fee$ 0.50*
(*Rates do not include taxes, surcharges, or other fees that may be applicable, such as a subscriber line charge.)

This service includes voice grade access to the public switched network, tone dialing, access to interexchange service (long distance carriers), access to operator services and directory assistance, telecommunications relay service, and 911 emergency service. Note: Use of these services may result in added charges.

Each local exchange access line comes with a free primary directory listing and each subscriber annually receives the RTC local telephone directory. Also, unlimited local calling is provided within the customer's local calling area at no charge. To make sure that our customers continuously receive quality service, any service problems can be reported to Riviera Telephone Company, Inc. twenty-four hours a day, seven days a week.

Basic services are offered at the rates, terms and conditions specified in RTC's tariff on file with the Public Utility Commission of Texas. If you have questions regarding RTC's services or rates, please call 361-296-3232 or toll free 877-296-3232.

RTC offers reduced rates to eligible residential consumers under the Lifeline program. Lifeline provides monthly discounts to an eligible customer's basic local service. Customers who are eligible for Lifeline are also eligible for toll blocking at no charge.

To be eligible for Lifeline, a customer's annual household income must be at or below 150% of the federal poverty guidelines, or a customer must receive benefits from or have a child in the household who receives benefits from at least one of the following programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps); Supplemental Security Income (SSI); Federal Public Housing Assistance (FPHA); Low Income Home Energy Assistance Program (LIHEAP); or Health benefits coverage under the state Children's Health Insurance Program (CHIP). Temporary Assistance to Needy (TANF) and National School Lunch Programs Free Lunch.

Additional information may be obtained by contacting RTC's business office at (361) 296-3232 or by contacting the Low-Income Discount Administrator (LIDA) at 1-866-454-8387 (1-866-4-LITE-UP).

Si necesita esta informacion en Espanol communiquese con la Compania Telefonica de Riviera al (361) 296-3232.







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