In
effort to provide the best service to our customer base, Rivnet
has deployed DSL to a large portion of our customer base where
it is possible. We have been installing specialized equipment
to enable us to reach farther distances. Below, are some frequently
asked questions about DSL:
All
About DSL
So
you've heard the buzz about DSL as the next generation Internet
access technology. But what is DSL? How does it work? Is it
something you should get? Rivnet.com, South
Texas ' premier Internet
services provider, tells us more...
What
is DSL?
DSL stands for Digital Subscriber Line, a technology that uses
the existing copper telephone wires to deliver high-speed data
services.
What
do you mean by high speed?
As an example, Rivnet.com's ADSL service is available at speed
of 128kps upstream 256kps downstream. In the future, we will be offering speeds of 640, and
1300Kbps. The top speed (1300Kbps) is up to 50 times faster
than a 28.8 Kbps modem, and up to 10 times faster than ISDN.
ADSL?
What's that?
ADSL stands for Asymmetrical Digital Subscriber Line, a DSL
technology in which the downstream/upstream speeds can differ
to the same location, just by changing settings on network components,
rather than installing a new line. Many Internet Service Providers,
(ISPs) support ADSL because it is the easiest to implement for
dedicated Internet access.
At
this time, Riviera Telephone Company, Inc. is not providing
these Ethernet cards for the computers.
Riviera
Telephone Company, Inc. is currently taking orders from customers
interested in ADSL service. Pre-qualification of these customer's
lines will be performed to decide whether the line meets standards
for ADSL service. Should you want your line checked for acceptability
or if you simply have questions, comments, or suggestions regarding
ADSL, please send e-mail to rtc@rivnet.com.
The
Minimum requirements for using DSL on a Windows PC are:
Pentium Class processor, 166
MHz or faster (including Celeron and AMD K6-2, K7-x or faster)
Windows 95/98 –Windows ME –
Windows XP
Internet Browser such as Internet
Explorer or Netscape Navigator
CD-ROM
65Mb of free hard drive space
32Mb of system RAM
10 Base-T Ethernet Card
Note:
You must have your computer
manufacturer's Owner's Guide and your computers Operating
System on installation media (CD or diskettes)
You need to have your Ethernet
card installed and working before the DSL circuit is delivered.
If you require assistance with
configuration of your TCP/IP settings please call our helpdesk
at 296-1295 from 9:00
a.m. thru 9:00
p.m.
Is
DSL a good option for me?
You should consider DSL if you're tired of the length of time
it takes to access graphic-intensive web pages or download email
attachments. DSL provides a very fast, always-on connection.
Another plus for DSL is you can be online and talk on your telephone
line at the same time! No more missing calls because you were
checking your email or researching something on the Internet!
For
small to medium businesses that want to connect their offices
to the Internet, DSL provides a dedicated connection at far
lower costs than a T-1 line, and does not involve per-minute
charges as with ISDN. DSL also facilitates functions that require
a high-speed or dedicated connection, such as video conferencing
or putting your own web or email servers on the Internet.
Is
DSL expensive?
Rivnet.com's, 128kps upstream
256kps downstream ADSL service starts at
$40.92 per month. This is
the $30.92
tariff rate of $30.92
plus the $10.00 charge for Internet access. There is a one-time
installation charge of $99.00 per DSL line which will be waived
if you keep your DSL service for a period of 12 months.
The
DSL modem will be loaned to the customer, for the time you are
a paying DSL customer. At time of termination of DSL, the modem
is to be returned to Riviera Telephone Company, Inc., business
office at 103 S. 8th
Street . This is very
cost effective for those who need a fast, reliable, full-time
connection to the Internet. If the modem is not returned, the
cost of the modem ($100.00) will be added to your monthly telephone
bill.
Is
DSL available in my area?
DSL service is available to Riviera Telephone Company, Inc.
customers only.
The DSL customer must reside within 18,000 ft of a Central Office
or 18,000 ft of a Digital Loop Carrier (DLC). Riviera Telephone
Company, Inc. has a plan to provide DSL or the latest type of
high speed Internet service to all of its customers in the future.
Customers requesting DSL service exceeding distance requirements
will be referred to our Engineering Department for special arrangements
if possible.